Come On City! MCFC vs. AC Milan at Heinz Field in Pittsburgh
I don’t go to a lot of live sporting events anymore (outside of those associated with my job). Sure, every now and then I’ll take in a baseball game, but that’s more of an excuse to hang out with friends and enjoy a beer or two in a summer setting. The game itself is more of background noise.
But, when my favorite soccer team (Manchester City) was included in a preseason tournament taking place across the United States, AND when it was announced that they would be playing a game in my hometown of Pittsburgh, I was among the first to grab tickets.
In fact, I went a step further than just purchasing seats.
Relevent Sports, the folks who put on the Guinness International Champions Cup, made special ‘Fan Packs’ available for die hard fans. These packages included seats in a designated supporter’s section (prime seats near the field), laminated souvenir tickets, lanyards to hold said tickets, and a supporter’s scarf, all delivered in a fancy event box (for a premium price, of course).
Relevent went all out on the Fan Packs. What they didn’t go all out on was their customer service.
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